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when-the-customer-isn-t-right-retail-conflict-for-managers

When the Customer Isn't Right: Retail Conflict for Managers

by HSI - Health & Safety Institute $9.95
Top Author
1218 views 5 min Certificate Employees
treating-customers-fairly-finance
1441 views 15 min Certificate Employees
the-four-p-s-of-creating-loyal-customers

The Four P's of Creating Loyal Customers

by HSI - Health & Safety Institute $9.95
Top Author
1205 views 6 min Certificate Employees
the-cycle-of-service

The Cycle of Service

by Channel 1 Creative Media $10.95
1901 views 17 min Certificate Employees
the-customer-focused-person

The Customer Focused Person

by Channel 1 Creative Media $10.95
1825 views 17 min Certificate Employees
telephone-techniques-taking-calls

Telephone Techniques: Taking Calls

by HSI - Health & Safety Institute $9.95
Top Author
1091 views 5 min Certificate Employees
telephone-techniques-phone-etiquette

Telephone Techniques: Phone Etiquette

by HSI - Health & Safety Institute $9.95
Top Author
1881 views 3 min Certificate Employees
telephone-techniques-angry-callers

Telephone Techniques: Angry Callers

by HSI - Health & Safety Institute $9.95
Top Author
990 views 4 min Certificate Employees
telephone-call-control

Telephone Call Control

by LearningPlanet Limited $9.95
Top Author
739 views 10 min Certificate Employees
showing-empathy

Showing Empathy

by LearningPlanet Limited $9.95
Top Author
787 views 10 min Certificate Employees
service-quality-indicators

Service Quality Indicators

by HSI - Health & Safety Institute $9.95
Top Author
1059 views 5 min Certificate Employees
selling-as-a-customer-service-rep

Selling as a Customer Service Rep

by HSI - Health & Safety Institute $9.95
Top Author
1282 views 6 min Certificate Employees