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YungUnitee Online Courses Professional Development Sales Uncovering Customer Needs

Uncovering Customer Needs

Created by: HSI - Health & Safety Institute Top Author
1,036 views Prime
Last Updated 10/2022
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
4 min! Run Time
Made for for
Employees
only
No Certificate
Provided
Mobile -
Friendly
Access

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Key Words

business skills business sales Process sales process HSI-ej4

Overview

FAQs

Description

Getting customers to open up about their real problems is one of the hardest parts of selling. This course shows you how to uncover the needs behind the surface.

What this course covers:

  • Two sales methodologies for identifying customer needs
  • How to approach the sales process
  • Knowing what to ask to get people talking
  • Getting to the root of unmet needs to offer solutions

Ideal for salespeople who want to connect solutions to what customers truly need.

System Requirements

See System Requirements in the Coggno Knowledge Base

Frequently Asked Questions

This course is designed for employees who need to complete Uncovering Customer Needs training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 4 minutes to complete and can be paused and resumed at any time.

No. This course does not include a certificate of completion.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.
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