Thomas-Kilmann Conflict Resolution

Created by: HSI - Health & Safety Institute Top Author
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Last Updated 11/2025
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What you'll learn

Going to look at the Thomas-Kilmann model to resolve conflicts at work.
This tool measures an individual's response to conflict situations by looking at their concern for people and their concern for tasks, and how these two elements affect conflict at work.

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

Conflict at work is common, whether from personal differences or task-related disagreements.

What this course covers:

  • How to use the Thomas-Kilmann model to resolve conflict
  • How the model measures your response to conflict situations
  • How concern for people and concern for tasks shape conflict
  • How these elements affect conflict at work

You will finish with a practical framework for resolving workplace conflict.

System Requirements

See System Requirements in the Coggno Knowledge Base

Thomas-Kilmann Conflict Resolution

Thomas-Kilmann Conflict Resolution
Thomas-Kilmann Conflict Resolution
It's common to have conflict at work, due to individual differences between coworkers or task-related conflicts arising from leadership or company policies. Whatever the case, resolving conflicts in the workplace is difficult, but important. In this course, we're going to look at the Thomas-Kilmann model to resolve conflicts at work. This tool measures an individual's response to conflict situations by looking at their concern for people and their concern for tasks, and how these two elements affect conflict at work.

Frequently Asked Questions

This course is designed for employees who need to complete Thomas-Kilmann Conflict Resolution training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 6 minutes to complete and can be paused and resumed at any time.

No. This course does not include a certificate of completion.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.