The ABC of Email
Last Updated 09/2025
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
30 min! Run Time
30 min! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
How to understand your email readers
How to plan an email
Tips on writing compelling subject lines
Tips on responding to rude or negative emails
How to structure your emails; How to create the right tone for your emails
Description
Do you spend ages writing each email carefully, or do you just hit ‘Reply’ and start typing? Do you review what you’ve written before you hit ‘Send’, or do you just want to tick it off and move on to the next one?
However you approach your inbox, we all want to spend less time on email. But our emails need to work — they need to be clear and concise, have calls to action that get results, reflect our organisation well, and have an appropriate tone.
System Requirements
See System Requirements in the Coggno Knowledge Base
The ABC of Email
The ABC of Email
Do you spend ages writing each email carefully, or do you just hit ‘Reply’ and start typing? Do you review what you’ve written before you hit ‘Send’, or do you just want to tick it off and move on to the next one?
However you approach your inbox, we all want to spend less time on email. But our emails need to work — they need to be clear and concise, have calls to action that get results, reflect our organisation well, and have an appropriate tone.
However you approach your inbox, we all want to spend less time on email. But our emails need to work — they need to be clear and concise, have calls to action that get results, reflect our organisation well, and have an appropriate tone.
Frequently Asked Questions
This course is designed for employees who need to complete The ABC of Email training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 30 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
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