Speaking Customer

Created by: HSI - Health & Safety Institute Top Author
987 views Prime
Last Updated 08/2023
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
5 min! Run Time
Made for for
Employees
only
No Certificate
Provided
Mobile -
Friendly
Access

What you'll learn

In this course, we'll teach viewers how to "speak customer." This includes listening, finding the unmet need, understanding the industry, and simplifying your message.

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

Great salespeople speak the same language as their customer, which builds trust and makes it easier to close the sale.

What this course covers:

  • Listening to understand what the customer really needs
  • Finding the unmet need behind the conversation
  • Understanding the customer industry
  • Simplifying your message so it lands

For salespeople who want to connect and close more effectively.

System Requirements

See System Requirements in the Coggno Knowledge Base

Frequently Asked Questions

This course is designed for employees who need to complete Speaking Customer training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 5 minutes to complete and can be paused and resumed at any time.

No. This course does not include a certificate of completion.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.