Description

This training is a comprehensive program designed to equip supervisors with the knowledge and skills needed to identify, prevent, and address workplace violence. Covering various forms of workplace violence, including criminal intent, customer or client violence, worker-to-worker violence, personal relationship violence, and ideological violence, the course delves into legal considerations, risk assessment, communication strategies, conflict resolution, reporting procedures, employee training, and emergency planning. Supervisors will gain a deep understanding of the prevalence and impact of workplace violence, empowering them to create safer work environments and mitigate potential risks. Evaluate legal considerations and conduct risk assessments to identify potential workplace violence risks. Implement effective communication strategies for preventing and de-escalating conflicts in the workplace. Demonstrate proficiency in conflict resolution techniques tailored to various forms of workplace violence. Establish clear reporting procedures for incidents of workplace violence, ensuring swift and appropriate response. Develop and implement employee training and education programs, fostering awareness and prevention.

Course Objectives:

• Evaluate legal considerations and conduct risk assessments to identify potential workplace violence risks
• Implement effective communication strategies for preventing and de-escalating conflicts in the workplace
• Demonstrate proficiency in conflict resolution techniques tailored to various forms of workplace violence
• Establish clear reporting procedures for incidents of workplace violence, ensuring swift and appropriate response
• Develop and implement employee training and education programs, fostering awareness and prevention

Duration: 45 min.

System Requirements

See System Requirements in the Coggno Knowledge Base