Henry David Thoreau once wrote, "It's not what you look at that matters, it's what you see." This simple quote sums up the fact that people perceive things differently. Two people may be staring at the same picture, holding the same object, hearing the same words, experiencing the same situation, yet their perceptions may be staggeringly different. In this program, we talk about why that is by looking at what exactly our perceptions are based on and discuss how our experiences shape the way we view the world around us.

Image management is a complex business. We often manage multiple identities without even realizing it. Our work identity may differ from our home identity. Our church identity might vary from our "college friends" identity. Consider the self-presentation that goes into social media. In business, how you're perceived by others is vital. "Perception is everything," right? You want people to see the best of you, so you must put forth your best. Let's talk about some steps you can take to strengthen your perception from others and go over some things you need to be aware of as you manage the way other's see you.

Sometimes, often without even realizing it, we misrepresent ourselves. Our intentions are simply misread or misunderstood. You may find yourself in a situation where you're back-peddling, trying to "dig yourself out of hole" you never meant to be in. Whether you've created a mess and need to fix it, or you're in the middle of a serious misunderstanding, this course is designed to help you repair or rebuild your reputation to a more positive state. We'll discuss apologies, false rumors, and learning how to let your work speak for itself.