Description

This training provides practical guidance on dispelling and preventing workplace violence, with a specific focus on response strategies for individuals affected by such incidents. Participants will learn proactive measures to address uncomfortable situations, emphasizing the importance of open communication and reporting concerns. The course guides individuals on navigating challenging scenarios, from negotiating with potentially violent persons to escalating concerns to supervisors or human resources. It also highlights the collaborative development of action plans with coworkers and supervisors, ensuring a collective response in the event of workplace violence. Develop effective communication skills to address and dispel uncomfortable situations, fostering a safer work environment. Understand the steps to take when affected by workplace violence, including reporting concerns to supervisors, human resources, or authorities, if necessary. Collaborate with coworkers and supervisors to formulate comprehensive action plans, covering intervention strategies, adherence to company policies, and procedures for workplace evacuations in case of violence.

Course Objectives:

• Develop effective communication skills to address and dispel uncomfortable situations, fostering a safer work environment
• Identify the steps to take when affected by workplace violence, including reporting concerns to supervisors, human resources, or authorities, if necessary
• Collaborate with coworkers and supervisors to formulate comprehensive action plans, covering intervention strategies, adherence to company policies, and procedures for workplace evacuations in case of violence

Duration: 6 min.

System Requirements

See System Requirements in the Coggno Knowledge Base