Mortgage Servicing

Created by: HSI - Health & Safety Institute Top Author
1,473 views Prime
Last Updated 10/2022
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
6 min! Run Time
Made for for
Employees
only
No Certificate
Provided
Mobile -
Friendly
Access

What you'll learn

Explain the servicer's role as the borrower's main contact after closing
Handle payment, escrow and account enquiries correctly
Identify servicing obligations tied to the life of a mortgage

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

After closing on a home, the mortgage servicing company becomes the borrower's main point of contact for everything tied to paying off the loan. This course explains what servicers do.

What this course covers:

  • How a mortgage and down payment work, with the home as collateral
  • The role of the mortgage servicer after closing
  • The services servicing companies provide
  • The responsibilities that support sustainable homeownership

Useful for mortgage and banking professionals who work with borrowers throughout the life of a loan.

System Requirements

See System Requirements in the Coggno Knowledge Base

Frequently Asked Questions

This course is designed for employees who need to complete Mortgage Servicing training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 6 minutes to complete and can be paused and resumed at any time.

No. This course does not include a certificate of completion.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.