Listening Skills: 02. Listening Even When It's Difficult
Last Updated 04/2023
English
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Finish in
6 min! Run Time
6 min! Run Time
Made for for
Employees
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Employees
only
No Certificate
Provided
Provided
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What you'll learn
In this course, we'll define empathetic listening and explore tips on how to effectively and empathetically communicate with people, even when you disagree.
Description
Listening gets harder when you disagree with the speaker. Active listening isn't enough; you need empathetic listening.
What this course covers:
- Why disagreement makes listening difficult
- The difference between active and empathetic listening
- Tips to communicate empathetically even when you disagree
Part of the Listening Skills series on becoming a better listener.
System Requirements
See System Requirements in the Coggno Knowledge Base
Reviews (1)
Jimmy DeLosSantos
5
11 months
Frequently Asked Questions
This course is designed for employees who need to complete Listening Skills: 02. Listening Even When It's Difficult training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 6 minutes to complete and can be paused and resumed at any time.
No. This course does not include a certificate of completion.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
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