Key Performance Indicators

Created by: HSI - Health & Safety Institute Top Author
1,360 views Prime
Last Updated 07/2023
English
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What you'll learn

Explain what these measures can specify, how to use them, and how to create them specifically for you and your organization

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

Key Performance Indicators, or KPIs, are the numbers organizations use to track performance over time - measures such as year-over-year sales growth, monthly website traffic, or customer retention rate. This program explains what these measures are and how they affect everyone from frontline workers to C-suite executives.

What this course covers:

  • What Key Performance Indicators are and the kinds of company performance they track
  • Common examples of KPIs, including sales growth, website traffic, and customer retention rate
  • What these measures can and cannot specify about performance
  • How to use KPIs in day-to-day work
  • How to create KPIs specifically for you and your organization

Useful for employees at any level, from frontline staff through to senior leadership, who receive performance numbers on a regular basis or are asked to set them.

System Requirements

See System Requirements in the Coggno Knowledge Base

Frequently Asked Questions

This course is designed for employees who need to complete Key Performance Indicators training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 7 minutes to complete and can be paused and resumed at any time.

No. This course does not include a certificate of completion.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.