How to Apologize: 01. The Process

Created by: HSI - Health & Safety Institute Top Author
1,449 views Prime
Last Updated 11/2022
English
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Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

The best apology you can give someone is to change your behavior. Think about it. Let's say someone lets you down, and they apologize with an "I'm sorry." Then, they turn around and do the same thing again. If they're willing to wrong you twice with the same bad behavior, then how "sorry" are they? While saying sorry is an important part of an apology, it's not the only part. To truly make amends for something you've done wrong, you need to show that you're willing to put in the work to right that wrong. Then, take action to prevent it from happening again. In this course, we'll go over why apologies are important, we'll discuss the four steps to an apology, and then we'll cover some examples of good and bad apologies.

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Frequently Asked Questions

This course is designed for employees who need to complete How to Apologize: 01. The Process training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 6 minutes to complete and can be paused and resumed at any time.

No. This course does not include a certificate of completion.

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Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

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Learners have lifetime access from the date of purchase.

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