Home Ownership
Last Updated 02/2025
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
30 min! Run Time
30 min! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Leaseholders and Freeholders
Where do you fit in?
Dealing with Complaints
Managing Repairs
Typical Homeowner questions
Description
Homeowners have different questions and expectations than tenants do, and good service starts with understanding that. This course builds employees' knowledge of homeownership alongside the customer service skills to support it.
What this course covers:
- What homeownership involves and how it differs from other tenures
- Providing an excellent level of customer service to homeowners
- Responding to homeowner queries appropriately
- Where to find further information when a question goes beyond your knowledge
For housing and customer service employees who deal with homeowners as part of their role.
System Requirements
See System Requirements in the Coggno Knowledge Base
Home Ownership
Home Ownership
This course educates employees on providing an excellent level of customer service to homeowners as well as understand more about homeownership. It also instructs the learner on where to find further information where necessary.
Frequently Asked Questions
This course is designed for employees who need to complete Home Ownership training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 30 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
OSHA Compliance
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