Discovery Calls

Created by: HSI - Health & Safety Institute Top Author
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Last Updated 11/2022
English
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What you'll learn

Discovery Calls: Gathering Prospect Information
Discovery Calls: Advanced Questioning Techniques

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

Prospecting is unavoidable in sales, and doing it well is how you hit quota. This course focuses on gathering prospect information effectively and building a pipeline of qualified buyers.

What this course covers:

  • Why prospecting drives a healthy sales pipeline
  • How to choose quality prospects worth your time
  • Sourcing new prospects
  • Sorting and organizing prospect information

You will leave able to focus your energy on the prospects most likely to buy.

System Requirements

See System Requirements in the Coggno Knowledge Base

Discovery Calls

Discovery Calls: Gathering Prospect Information
Discovery Calls: Gathering Prospect Information

In sales, prospecting is essential, and doing it well is how you build a pipeline of qualified customers.

What this course covers:

  • How to gather prospect information effectively
  • Choosing quality prospects worth your time
  • Sourcing prospects and sorting their information

Spend quality time on the prospects most likely to convert.

Discovery Calls: Advanced Questioning Techniques
Discovery Calls: Advanced Questioning Techniques

Great discovery calls come from great questions. This course shares advanced questioning techniques that help you uncover what a prospect truly needs.

What this course covers:

  • Asking detailed questions that dig past surface answers
  • Sifting through responses to find the information that matters
  • Uncovering the true needs behind what a prospect says
  • Using those insights to guide the conversation toward a sale

Learn at your own pace.

Frequently Asked Questions

This course is designed for employees who need to complete Discovery Calls training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 14 minutes to complete and can be paused and resumed at any time.

Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.