Difficult Conversations

Created by: Open eLMS
1,298 views Prime
Last Updated 03/2025
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
25 min! Run Time
Made for for
Employees
only
Certificate
of Completion
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Access

What you'll learn

What are 'Difficult conversations'?
Why are they important?
How to approach them more effectively

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

Difficult conversations do not get easier by being postponed, and having a method for approaching them takes much of the stress out.

What this course covers:

  • How to approach difficult conversations in the workplace
  • Advice for preparing before a challenging conversation takes place
  • Techniques for handling stressful exchanges as they unfold
  • Keeping a difficult conversation constructive rather than confrontational

For managers and colleagues who need to raise hard subjects at work and want to do it calmly and well.

System Requirements

See System Requirements in the Coggno Knowledge Base

Difficult Conversations

Difficult Conversations
Difficult Conversations
This course looks at how to approach difficult conversations within the workplace. It includes useful advice and techniques to handle these stressful situations.

Frequently Asked Questions

This course is designed for employees who need to complete Difficult Conversations training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 25 minutes to complete and can be paused and resumed at any time.

Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.