Difficult Conversations
Last Updated 04/2023
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
6 min! Run Time
6 min! Run Time
Made for for
Employees
only
Employees
only
No Certificate
Provided
Provided
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
In this program, we'll explore some strategies for having difficult conversations at work, in a way that promotes understanding and respect between parties. We'll go over the STAR method and cover some general tips for these challenging talks.
Description
Difficult conversations are an unavoidable part of professional life. They can be challenging, but handling them well keeps your workplace healthy and productive.
What this course covers:
- Why difficult conversations are necessary for resolving conflict and moving work forward
- How to address sensitive topics and deliver negative feedback constructively
- Strategies that promote understanding and respect between parties
- The STAR method and general tips for challenging talks
You will finish more confident navigating tough conversations at work.
System Requirements
See System Requirements in the Coggno Knowledge Base
Frequently Asked Questions
This course is designed for employees who need to complete Difficult Conversations training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 6 minutes to complete and can be paused and resumed at any time.
No. This course does not include a certificate of completion.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
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